Privacy Policy
Effective date: August 13, 2026
Prime Concrete LLC ("Prime Concrete," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to primeconcretedsm.com and to inquiries you send us through our website, social media ads and forms, phone, text, or email.
Information We Collect
When you request an estimate or contact us, we collect the information you provide: your name, phone number, email address, city and state, and details about your project. If you contact us through a form on Facebook or Instagram, we receive the information you submit on that form. When you call or text our business number, we collect your phone number and the content of the call or message. Calls may be recorded for quality and record-keeping purposes. Our website may use basic analytics and cookies to understand site traffic.
How We Use Your Information
We use your information to respond to your inquiry, prepare and deliver estimates, schedule and perform work, communicate with you about your project by phone, text, and email, and keep business records. We may also use it to improve our services and advertising.
Text Messaging
By submitting your phone number, you agree that Prime Concrete may contact you by phone or text message about your inquiry and project. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. No mobile information, SMS consent, or phone numbers collected for text messaging will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate our business, such as advertising and form platforms (for example, Meta), call and text services, scheduling and customer-management tools, and our marketing partner, and only as needed to serve you. We may disclose information if required by law.
Data Retention and Security
We keep inquiry and project records as long as needed for business and legal purposes, and we take reasonable measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may ask us to update or delete your contact information, or to stop contacting you, at any time. Email us at primeconcretedsm@gmail.com and we will honor your request as required by law.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to This Policy
If we update this policy, we will post the new version on this page with a new effective date.
Contact Us
Prime Concrete LLC
2811 East 24th Street, Des Moines, IA 50317
primeconcretedsm@gmail.com